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FIATA

About FIATA

The International Federation of Freight Forwarders Associations (FIATA) based in Zurich, Switzerland is the world umbrella body of the freight forwarding industry. FIATA’s commitment to excellence in freight forwarding education is embodied in its Advisory Body Vocational Training (ABVT), where it plays a pivotal role as a global knowledge leader in the field of freight forwarding and logistics management. As part of its efforts, the ABVT established a comprehensive set of standards for awarding the FIATA Diploma in Freight Forwarding — is an internationally recognised qualification covering the cornerstones of the Freight Forwarding and international Supply Chain industry. Since its launch in 1996, the FIATA Diploma has gained international recognition as a mark of professional competence across all areas of freight forwarding operations. It is now regarded as a benchmark qualification by industry stakeholders around the world.

FIATA Association Members deliver the courses leading to the FIATA Diplomas. JLA is the only accredited member in Jordan to deliver the certified training leading to the Diploma in Freight Forwarding, and one of few accredited members in the Arab Region.

Join a World-Class Diploma Program

Enroll in the JLA FIATA Diploma program and take your freight forwarding career to the next level. Earn global recognition, expand your professional network, and master the skills needed in today’s competitive logistics industry by pursuing FIATA Diploma in Freight Forwarding.

Diploma Program Overview

The FIATA Diploma in Freight Forwarding, offered by the Jordanian Logistics Association (JLA), provides logistics professionals with comprehensive training in international freight forwarding practices. Developed in alignment with international standards set by FIATA (International Federation of Freight Forwarders Associations), this diploma equips learners with the knowledge and competencies required to manage, coordinate, and execute complex logistics operations across air, land, and sea transport.

The Jordanian Logistics Association (JLA) is the FIATA Association Member in Jordan accredited to conduct a validated training program leading to the FIATA Diploma in Freight Forwarding. Through this Diploma program, JLA and the National Sector Skills Council for Logistics (Logiskills) aim to bridge the skills gap in the logistics sector in Jordan and the region, better aligning labor market demands with workforce skills. This initiative supports the logistics sector in Jordan that is expanding rapidly; generating employment opportunities and supporting the country’s economic development.

See an overview of this diploma program HERE (Diploma Applicant Brochure)

To learn more about the course fees, requirements, and schedule, please contact:

Jordanian Logistics Association
Shmeissani, Yousef Bin Tashfeen Str., Bldg.18
P.O Box 941329 Amman 11194 Jordan
Phone: +962-6-5658094
WhatsApp: +962 793555761
Email: fiata@jla.jo

Or fill-out the following application form, and our team will reach out to you shortly:
Application Form FIATA Diploma in Freight Forwarding (FIATA Application Form)

Fees & Support

To learn more about the program fees, discounts and installments plan, please contact the Jordanian Logistics Association (JLA) at:
Phone: +962-6-5658094
Email: fiata@jla.jo

Learning Objectives

This internationally recognized Diploma in Freight Forwarding aims to equip aspiring and current professionals with the critical knowledge and practical skills needed to thrive in the global transport and logistics industry. Aligned with FIATA standards and structured around comprehensive module topics, the program will enable participants to:

  • Gain foundational knowledge of freight forwarding, global logistics organizations, and company operations
  • Understand international transport systems, including sea, air, road, rail, inland waterways, and multimodal networks
  • Navigate global regulations and compliance, including customs procedures, safety standards, and legal frameworks
  • Master essential transport documentation, such as waybills, bills of lading, freight orders, customs forms, and FIATA documents
  • Develop pricing and cost estimation skills for diverse freight modes and containerized shipments
  • Boost operational efficiency through logistics planning, warehouse management, and inventory control
  • Apply principles of risk management and insurance across freight and logistics operations
  • Handle dangerous goods in accordance with international safety and regulatory requirements
  • Adopt digital tools and platforms such as barcoding, e-payments, and e-commerce for enhanced performance
  • Integrate sustainability practices, addressing freight’s impact on the environment and meeting global emissions standards
  • Gain real-world experience through applied case studies and exposure to current industry trends and technologies
  • Enhance career potential with a qualification recognized by industry leaders and aligned with global standards

Certification

Graduates will receive diplomas signed by the FIATA President and FIATA Director General, with details including the title, diploma number, name of the graduate, and date and place of issuance.

Duration, Location and Delivery Mode

The curriculum is delivered over a 28-weeks face-to-face learning phase in Amman, Jordan at a certified training venue. The Diploma’s program will be articulated around the following topics and core modules:

Program Curriculum and Training Methodology

The programme combines rigorous training with a focus on global trade practices, customs regulations, and supply chain optimization. The training methodology balances traditional theoretical classes with case studies and practical assignments. Delivered by FIATA-validated instructors and industry experts, the program will use FIATA-approved training materials to ensure high-quality content. Participants will benefit from a diverse teaching approach, with courses led by a mix of instructors, practitioners, and expert.

  • Introduction to Freight Forwarding and Logistics Services
  • Land, Sea, Air, and Rail Transportation
  • Supply Chain Management and Logistics Services
  • Customs Procedures and Clearance
  • Shipping Documents and International Trade
  • Cargo Insurance and Risk Management

Who Should Enroll

The Diploma is intended for:

  • Fresh graduates seeking to enter the logistics sector
  • Officials and/or professionals in the industry such as freight forwarders and logistics professionals, employees and officials of transport and customs clearance, owners of small and medium-sized enterprises in logistics.

Essential requirements for admission are:

  • To hold a secondary education certificate or its equivalent.
  • To be competent in the English language.

Selection Criteria

The Selection Committee reserves the right to interview candidates to validate the coherence of their professional background, qualifications, and motivation for pursuing the FIATA Diploma in Freight Forwarding, ensuring that their profile aligns with the program's Selection Criteria.

To be eligible for the FIATA Diploma in Freight Forwarding Program, applicants must have a high school certificate (minimum), with preference given to those holding diplomas or degrees in logistics, supply chain, business, or related fields. A minimum of six months of relevant work experience is preferred, though motivated fresh graduates are welcome. All applicants must demonstrate English language proficiency through recognized qualifications or a placement test. Full availability during the program period is required. Applications from women, persons with disabilities, individuals from underrepresented regions, and youth (18–24 years old) are strongly encouraged.

FAQs

  1. What is the FIATA Diploma in Freight Forwarding?
    The FIATA Diploma is an internationally recognized qualification awarded by the International Federation of Freight Forwarders Associations (FIATA), equipping professionals with the essential skills and knowledge for the global freight forwarding and logistics industry.
  2. Who can apply for the JLA FIATA Diploma program?
    The program is ideal for:
    • Fresh graduates seeking a career in logistics
    • Freight forwarders and logistics professionals
    • Customs clearance officers
    • Transport officials
    • SME owners in the logistics sector
    Applicants must have at least a high school certificate and basic English proficiency.
  3. Where is the training delivered?
    All training sessions are delivered face-to-face in Amman, Jordan, over a period of 28 weeks, at a certified training venue that meets international standards for professional education.
  4. What topics are covered in the program?
    Core modules include:
    • Introduction to Freight Forwarding
    • Land, Sea, Air, and Rail Transport
    • Supply Chain Management
    • Customs Procedures
    • Shipping Documents & Trade
    • Cargo Insurance & Risk Management
  5. What is the cost of the program?
    The program fee is JOD 1,700, inclusive of materials, certification, and refreshments. Flexible payment options are available. Discounts apply for group enrollments and JLA members.
  6. Is there financial aid or installment payment available?
    Yes, participants may choose to pay in installments. Please contact JLA to discuss your options.
  7. How do I apply?
    You can apply by completing the FIATA Application Form. JLA will contact you to guide you through the next steps.
  8. What is the selection process?
    A selection committee reviews applications. Interviews may be conducted to assess motivation, experience, and alignment with program goals and Selection Criteria.
  9. What is the assessment method?
    Assessment includes:
    • Quizzes: 15%
    • Class Participation: 15%
    • Assignments: 10%
    • Midterm Exam: 20%
    • Final Exam: 40%
    A minimum 60% overall score is required to pass. Distinction is awarded to those scoring 90% or above.
  10. What if I miss classes or need to withdraw?
    A minimum of 80% attendance is required. Withdrawals must be submitted in writing. Refund eligibility depends on timing; please contact JLA for the official withdrawal policy.
  11. Can I retake the final exam if I fail?
    Yes, you may retake the final exam once for free if you fail to meet the passing criteria.
  12. What certificate will I receive?
    Successful participants will receive a FIATA Diploma, signed by the FIATA President and Director General, with international recognition.
  13. What are the benefits of joining the program?
    Global career advancement opportunities, networking with industry professionals, hands-on training by certified experts, internationally respected certification.
  14. Is the program inclusive?
    Absolutely. The program actively encourages applications from women, youth (18–24), persons with disabilities, and individuals from underrepresented regions.
  15. How can I contact JLA for more details?
    Jordanian Logistics Association
    📍 Shmeissani, Yousef Bin Tashfeen St., Bldg.18, Amman
    📞 +962-6-5658094
    📱 WhatsApp: +962-793555761
    📧 Email: fiata@jla.jo

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